At foodora, we want to ensure that you receive the best possible help regardless of whether you are on a ride or not.
We have two different support teams that are available if a problem has occurred or if you have questions that you need answers to.
This is a support team that is available when you are on a session and a problem occurs.
You will find more information about the dispatcher team here.
This is a support team that is available when you are not on sessions, if you have any questions or problems that you need answers to.
You will find more information on the rider support team here.