New guidelines for picking up orders from McDonalds 


We want to share some new guidelines for how to optimize picking up orders from McDonalds in the future.


The new guidelines are made to ensure optimal efficiency and prevent food waste in collaboration with McDonalds.


However, to do so, we need the most accurate data as possible, and that’s where you come into the picture. 


Moving forward, the staff at McDonalds will demand to see you pressing “picked-up” on the app before handing out the order for you. 


The staff at McDonalds’ restaurants have received the same guidelines.

We are working closely together with Mcdonalds to reduce delays and create better earning opportunities for you as a rider, and furthermore ensure the best delivery experience for our customers. 


If you have any questions, please contact our rider support by email on [email protected] 


Thank you so much for helping us make everyday life easier for riders and reducing food waste. We appreciate it!