April updates 🌼

Happy Easter everybody! We hope you have enjoyed the holidays and that the sun has come out. We don’t have the big updates this time, but instead a lot of good “to do’s” to remember. Take a look and make sure you have all in mind.

REFER YOUR FRIENDS 👫

As we grow in the cities, we need your help, and of course we give a bonus! Recommend your friends with your refer a friend link in the app and earn up to DKK 1500 per friend*

You can see here how to refer friends.

*Rules and conditions apply

TRANSPORT DEDUCTION 🚗

Remember that you can receive a driving deduction for the kilometers you drive when you are out as a foodora rider. It is your own responsibility to keep track of both active hours and kilometers driven, as this is not something that we store in our system.

You can read more here about how to create your driving record.

TIPS & TRICKS TO INCREASE EARNINGS 🔝

We have shared a number of tips on how you can increase your earnings when you both book sessions and ride in your city.

Take a look at this and see if there is anything you can use.

ABSENCE REQUESTS 🤧

Have you become ill or something else have occurred, which means you can’t ride your booked session? Then you can create an absence request in the app. Remember that the request must be made min. 2 hours before the start of the session for it to be accepted in the system.

Read more here about how to do it.

SUPPORT ON SESSION AND OFF SESSION 🧑‍💻

If you need help while you are on session, you must contact our Live Support directly in the app via the chat function.

If you need help and are not on session, you must use our Off-Line Support, also called rider support. You can contact them via email or phone.